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HomeEthiopian NewsEthiopian Airlines Named Best Airlines in Africa for the 7th time 

Ethiopian Airlines Named Best Airlines in Africa for the 7th time 

Ethiopian Airlines _ SkyTrax Award _ news
Photo credit : Ethiopian Airlines

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Toronto – Ethiopian Airlines is named Skytrax’s Best Airline in Africa at the 2024 SKYTRAX World Airlines Award held in the UK. It is the seventh time that the airline has received one of the prestigious recognitions in the industry.  World Airline Awards, an independent body in the realm of aviation, was formed in 1999 to provide a “customer satisfaction study”. The awards are dubbed “the Oscars of the aviation industry.” 

A news update published by Ethiopian Airlines indicated that the airline has received three other service excellence recognitions. In addition to the “Best Airline in Africa” title, it has received recognition for its Business Class Service in Africa,  Best Economic Class Service in Africa, and Best Economy Class Onboard Catering in Africa

Mesfin Tasew, the CEO, sees dedication to customer-focused service and innovation as key factors for Ethiopia’s success. In reaction to the recognition that the airlines received, he said  “We are pleased to have proudly received the prestigious Skytrax World Airlines 2024 award for the seventh consecutive year. At Ethiopian Airlines, our unwavering dedication to customer-centric innovation has been pivotal to our success. We remain at the forefront of the aviation industry by continually adopting cutting-edge technology to elevate our passengers’ experience,” as quoted in the news update from the Airline. 

The Ethiopian Airlines has been winning recognition consecutively for six or seven years – something that the SkyTrax CEO, Edward Plaisted, sees as something that demonstrates Ethiopian Airlines’ consistency in its service delivery.  

“We congratulate Ethiopian Airlines on winning this top award as Africa’s Best Airline for a seventh successive year and this level of consistency is a fabulous achievement that the Ethiopian Airlines management and staff should be very proud of,” Mr. Edward is quoted as saying. 

The 78-year-old Ethiopian is the largest airline in Africa. Currently, it has over 150 domestic and international destinations. A member of Star Alliance since 2011, It is now pursuing Vision 2035 to be one of the top 20 airlines in the world. In Africa, it has hubs in Lome (Togo), Lilongwe (Malawi), and Lusaka (Zambia) partnering with the carriers with those countries. 

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1 COMMENT

  1. I remember how I almost lost my mind in joy and pride when I saw one of its DC plane parked at the airport in the former British Protectorate of Aden almost 7 decades ago. It was the best airline in Africa and the Middle East even then. All credit to the late Emperor for having the vision for an air transportation and putting together the brightest minds of his time. He had laid the ground for the airline to be run independently from the cobweb of the government’s bureaucracy. Mengistu was said to have tried to interfere in its management but he was too dumb to understand economics of air transportation and gave up. It has continued to be the pride of all of us and the envy of any other airline every where. Congratulations!!!!

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